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EE Delivery Guide

Delivery details

EE offer free UK delivery with all online orders.

If you order by 5pm your order will be delivered by UK Mail within 2 working days. You'll receive a text on the day before delivery to provide you with an estimated delivery time, tracking number and a chance to rearrange delivery if it's inconvenient for you.

Christmas & New Year Delivery 

Order online by 12pm on Friday 19th December and EE will do it's best to make sure your order is delivered before Christmas Day. Orders may be subject to credit checks which may cause delays however. 

Looking to order after Christmas? Order by 12pm Wednesday 31 December to receive your order by Monday 5 January. From January 5 onwards delivery service should return to normal. 

You can have your order delivered to any address (work, for instance) but you must have one of these with you:

  • Passport
  • Photo driving licence
  • National Identity card
  • Police or military ID card
  • Registered Disabled card